How to uninstall Zoom from Mac

Aug 14, 2024
22
min read

In our increasingly digital world, maintaining a clean and efficient computer is more important than ever. Uninstalling unused or unwanted software isn't just about freeing up storage space—it's a crucial step in optimizing your system's performance and enhancing your digital security. If you've decided that Zoom no longer aligns with your needs or preferences, this comprehensive guide will walk you through the process of completely removing it from your Mac.

Why do users usually uninstall Zoom?

While Zoom has undoubtedly been a go-to platform for video conferencing, especially during the global shift to remote work, some users may have valid reasons for seeking Zoom alternatives:

Privacy concerns

  • Data handling practices and encryption methods have been subjects of debate.
  • Some users worry about the security of their personal information and conversation content.
  • There have been instances of "Zoombombing," where uninvited participants disrupt meetings. 

You can check out our detailed article on Zoom’s Data policies.

Performance issues

  • Zoom can be resource-intensive, potentially slowing down your Mac, especially on older models.
  • It may conflict with other applications or cause unexpected system behavior.
  • Some users report high CPU usage and battery drain during video calls.

That's what you said, entails the issues Zoom users had faced and posted on platforms like - G2, Reddit, X(Twitter), Capterra, etc.

Exploring better alternatives

  • The video conferencing market has evolved rapidly, offering new features and improved user experiences.
  • Some alternatives may offer better integration with your existing workflow or tools.
  • You might find platforms with more suitable pricing models for your needs.

If you are looking for alternatives, you can check out our detailed article on Zoom Alternatives.

Preparation before uninstalling Zoom 

Before diving into the uninstallation process, it's crucial to take some preparatory steps:

1. Back up important Zoom data

  • Export any saved chat logs you want to keep.
  • Download and save any cloud recordings stored on your Zoom account.
  • Take note of any recurring meeting IDs or important contacts.

2. Ensure alternative communication tools are ready

  • Install and test your chosen alternative before uninstalling Zoom.
  • Inform your frequent contacts about your switch to a new platform.
  • Update any meeting invitations or links you've shared previously.

3. Close all Zoom-related processes

  • Ensure Zoom is not running in the background.
  • Check for any Zoom-related helper applications that might be active.

Step-by-step guide to Uninstall Zoom from Mac

Using Finder

1. Open Finder on your Mac:

  • Click on the Finder icon in your Dock, or use the keyboard shortcut Command + N.

2. Navigate to the Applications folder:

  • In the Finder sidebar, click on "Applications," or use the Go menu and select "Applications."

3. Locate the Zoom app:

  • Scroll through your applications or use the search function in Finder to find "zoom.us" or "Zoom."

4. Remove Zoom:

  • Option 1: Drag the Zoom app to the Trash bin in your Dock.
  • Option 2: Right-click (or Control-click) on the Zoom app and select "Move to Trash."

Emptying the Trash:

1. Go to Finder:

  • Ensure you're in Finder by clicking on the desktop or the Finder icon.

2. Empty the Trash:

  • Click on "Finder" in the top menu bar.
  • Select "Empty Trash" from the dropdown menu.
  • Confirm the action when prompted.

Removing Residual Zoom Files

After moving Zoom to the Trash, there are often leftover files scattered across your system. These files can take up space and potentially cause conflicts if you reinstall Zoom or similar applications later. Here's how to conduct a thorough cleanup:

Deleting Zoom Cache and Preferences:

1. Open Finder.

2. Access hidden folders:

  • Press Command + Shift + G to open the "Go to Folder" dialog.
  • This allows you to access folders that are usually hidden from view.

3. Navigate to Application Support:

  • Type `~/Library/Application Support/` into the dialog box and press Enter.
  • The tilde (~) represents your home folder.

4. Locate and remove Zoom-related folders:

  • Look for any folders named "zoom.us" or similar.
  • Drag these folders to the Trash, or right-click and select "Move to Trash."

Additional Locations to Check:

Zoom may leave traces in several other locations. Here's how to find and remove them:

1. Caches:

  • Go to Folder: `~/Library/Caches`
  • Look for and delete any "zoom" or "zoom.us" folders.

2. Logs:

  • Go to Folder: `~/Library/Logs`
  • Remove any Zoom-related log files or folders.

3. Preferences:

  • Go to Folder: `~/Library/Preferences`
  • Delete any files starting with "zoom" or containing "zoom.us" in the name.

4. Saved Application State:

  • Go to Folder: `~/Library/Saved Application State`
  • Remove any "zoom.us" or similarly named folders.

Using Terminal for Complete Removal

For users comfortable with command-line interfaces, Terminal offers a more thorough way to remove Zoom and its associated files. However, it's crucial to exercise caution, as incorrect use of Terminal commands can affect your system's stability.

1. Open Terminal:

  • Go to Applications > Utilities > Terminal, or use Spotlight (Command + Space) and type "Terminal."

2. Copy and paste the following commands, pressing Enter after each:

rm -rf ~/Applications/zoom.us.app

rm -rf ~/Desktop/Zoom

rm -rf ~/Library/Application\ Support/zoom.us

rm -rf ~/Library/Caches/us.zoom.xos

rm -rf ~/Library/Internet\ Plug-Ins/ZoomUsPlugIn.plugin

rm -rf ~/Library/Logs/zoom.us

rm -rf ~/Library/Logs/zoominstall.log

rm -rf ~/Library/Preferences/ZoomChat.plist

rm -rf ~/Library/Preferences/us.zoom.xos.plist

rm -rf ~/Library/Saved\ Application\ State/us.zoom.xos.savedState

These commands systematically remove Zoom-related files and folders from common locations on your Mac.

Checking for Remaining Files

After following the above steps, it's wise to perform a final sweep for any lingering Zoom files for better data protection:

1. Use Finder's search function:

  • Open a new Finder window.
  • In the search bar, type "zoom" or "zoom.us".
  • Look through the results for any remaining Zoom-related files or folders.

2. Manual deletion:

  • For any Zoom files found, right-click and select "Move to Trash."
  • Be cautious not to delete files that might be used by other applications.

Also check out Zoom data privacy.

Ensuring Zoom is Completely Uninstalled

To verify that Zoom has been fully removed from your system:

1. Restart your Mac:

  • Click the Apple menu and select "Restart."
  • A restart ensures all changes take effect and closes any lingering processes.

2. Check your applications:

  • Open Finder and go to the Applications folder.
  • Verify that Zoom is no longer listed.

3. Look for system notifications:

  • After restarting, check if there are any system notifications related to Zoom.
  • These might indicate remaining components or failed uninstallation attempts.

4. Test video conferencing:

  • Try using another video conferencing tool to ensure your camera and microphone are working correctly.
  • This can help identify if any Zoom components were affecting other applications.

Troubleshooting common issues while uninstalling Zoom

If you encounter problems during the uninstallation process, here are some troubleshooting steps:

1. Zoom won't uninstall:

  • Force quit Zoom: Open Activity Monitor, find Zoom processes and click the "Force Quit" button.
  • Check for active Zoom meetings or screen shares that might prevent uninstallation.
  • Restart your Mac and try the uninstallation process again.

2. Error messages:

  • Take a screenshot or note down the exact error message.
  • Search online forums or Zoom's support site for specific solutions to the error.
  • Common errors might include permission issues or files being in use.

3. Persistent Zoom components:

  • Use a dedicated uninstaller tool designed for Macs to remove stubborn applications.
  • Consider using CleanMyMac or AppCleaner for a more thorough removal.

4. System performance issues post-uninstallation:

  • Run a malware scan to ensure no unwanted software was bundled with Zoom.
  • Check your startup items to see if any Zoom-related processes are still trying to launch.

If issues persist despite these efforts, it may be time to seek professional help:

  • Contact Apple Support for guidance specific to your Mac model and OS version.
  • Consider visiting an Apple Store or authorized service provider for hands-on assistance.
  • Consult with an IT professional who specializes in Mac systems for complex cases.

Alternatives to Zoom

As you explore options beyond Zoom, here's a more detailed look at ten popular Zoom alternatives:

Alternative
Features
Limitations
Pricing
Video Calling App
AI-powered recaps, live interpretation, built-in calendar, integration with workplace apps, shared digital canvases
In early stage
Pilot program with custom-tailored solutions, pricing not disclosed
RingCentral Video
Video conferencing, integration with business apps, team messaging, phone system capabilities
Steep learning curve, occasional audio quality problems, and fewer features on the mobile app
Part of RingCentral Office plans; Pricing starts at $19.99/user/month (billed annually)
Cisco Webex
Enterprise-grade security, AI-powered features, admin controls, support for large webinars
Complex interface, high costs for advanced features, optimal performance tied to Cisco hardware
Free plan; Paid plans start at $14.50/host/month
Slack Huddle
Voice and video calling, team collaboration, third-party app integration
Lower participant limits, basic screen sharing, less stable video calls with larger groups
Free plan; Paid plans start at $6.67/user/month (billed annually)
Google Meet
Real-time captions, low-light mode, Google Calendar integration
Limited advanced features, restricted third-party integrations, less robust breakout rooms, and polling
Free plan for personal use; Paid plans start at $6/user/month
Microsoft Teams
Integration with Microsoft 365, video conferencing, chat, file sharing, whiteboarding, breakout rooms
Steep learning curve, resource-intensive, requires Microsoft 365 subscription
Free basic plan; Paid plans start at $4/user/month
Jitsi Meet
Free unlimited video conferencing, screen sharing, chat, YouTube livestreaming
Less polished interface, no advanced features like breakout rooms, stability issues with large meetings
Free and open-source; Hosted solutions like 8x8 Meet start around $9.99/user/month
Whereby
Browser-based, customizable meeting rooms, no software downloads, breakout groups, YouTube video sharing
Fewer advanced features, limited integration options, browser compatibility issues, limited mobile functionality
Free plan for personal use; Paid plans start at $6.99/month (billed annually)
GoToMeeting
Ease of use, personal meeting rooms, cloud recording
Fewer collaboration tools, limited project management integration, occasional mobile app issues
Pricing starts at $12/organizer/month; 14-day free trial for paid plans
Skype
Video calls, instant messaging, file sharing, call recording, live subtitles
Lack of advanced features, limited business capabilities, call quality issues, less robust security
Free for personal use; Skype for Business replaced by Microsoft Teams pricing

Frequently Asked Questions (FAQs)

Will uninstalling Zoom delete my account?

No, uninstalling the app from your Mac doesn't delete your Zoom account. Your account remains active on Zoom's servers. To delete your account entirely, you'll need to do so separately through the Zoom website.

Can I reinstall Zoom after uninstalling it?

Absolutely. If you find you need Zoom again in the future, you can always download and reinstall it from the official Zoom website. Your account and cloud-saved data will still be accessible.

What happens to my scheduled Zoom meetings after uninstalling?

Your scheduled meetings remain intact in the Zoom cloud. You can access and manage them by logging into your account on the Zoom website. However, you won't receive desktop notifications for these meetings once the app is uninstalled.

Is it necessary to restart my Mac after uninstalling Zoom?

While not always strictly necessary, restarting your Mac after uninstalling Zoom is a good practice. It ensures all changes take effect, closes any lingering processes, and helps verify that Zoom is completely removed from your system.

Will uninstalling Zoom improve my Mac's performance?

If Zoom was consuming significant resources, you might notice improved performance, especially if your Mac has limited RAM or storage. However, the impact will vary depending on your Mac's specifications and how often you used Zoom.

What should I do if I can't delete Zoom because it's "in use"?

First, ensure you've closed all Zoom-related windows and processes. If the issue persists, try restarting your Mac and then attempting to delete Zoom. If problems continue, you may need to use Terminal commands or a third-party uninstaller application.

Are there any risks in using Terminal to uninstall Zoom?

While Terminal commands are powerful, they can potentially cause issues if used incorrectly. Always double-check commands before executing them, and consider backing up important data before making significant system changes.

How do I know if all Zoom files have been successfully removed?

After following the uninstallation steps, use Finder's search function to look for any remaining files with "zoom" in the name. Also, check the Applications folder and the locations mentioned in this guide to ensure no Zoom-related items remain.

Will uninstalling Zoom affect other video conferencing apps on my Mac?

Generally, uninstalling Zoom shouldn't affect other video conferencing applications. However, if you experience any issues with your camera or microphone in other apps after uninstalling Zoom, restart your Mac and check your system preferences for correct audio and video settings.

How often should I review and uninstall unused applications on my Mac?

It's a good practice to review your installed applications every few months or at least once a year. This helps maintain your Mac's performance and security and ensures you're only keeping software that you actually use and need.

By addressing these common questions, you'll be well-equipped to not only uninstall Zoom effectively but also maintain a cleaner, more efficient Mac overall. Remember, staying informed about the software on your computer is key to a smooth and secure digital experience.

See these honest comparisons of Zoom vs. Microsoft Teams, Zoom vs. Google Meet, Zoom vs. Webex and Zoom vs. GoToMeeting.

Host Better Meetings with Video Calling App

The rise of remote work has exposed shortcomings in existing video conferencing solutions. Users often face technical glitches, disruptive updates, and AI features that fall short of expectations. The barrage of meetings leads to context loss and information overload, while poor integration with other tools hampers productivity.

These issues compound, transforming potentially helpful technology into a hindrance. The outcome is a frustrating experience that often impedes remote work efficiency rather than enhancing it.

Video Calling App emerges as an AI-native video conferencing solution tailored to address these challenges. It aims to streamline the entire meeting process while maintaining context, all presented in a sleek, user-friendly interface suited for 2024. Here’s an honest comparison between Zoom vs. VCA

Video Calling App streamlines virtual meetings with AI-powered features. It offers smart summaries, action tracking, real-time transcripts and translations, auto-tagging, and integrated task management. A searchable knowledge library complements these tools. This comprehensive suite optimizes the entire meeting process, enhancing productivity and collaboration in remote work settings.

Migrating from Zoom to the Video Calling app

At Video Calling App, we understand switching platforms can be challenging. That's why we're offering a smooth transition from your current provider. If you have up to 3 months left on your Zoom subscription, we'll match it with three months of free Video Calling App access. To claim this offer, just fill out our online form.

We're currently in early access, admitting a limited number of new users daily. Don't miss your chance to try the Video Calling App and elevate your virtual meeting experience. Sign up now to be among the first to streamline your remote collaborations with our innovative features.

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