Privacy Policy

At videocalling, we take your privacy seriously. This policy explains how we handle your information when you use our video calling service.

Data Collection

To provide the service, we process display names, meeting and session identifiers, temporary control data, and participants' IP addresses, browser User-Agent strings, and browser time zones for diagnostics. We store meeting history and diagnostic records for service operation and troubleshooting. An account, email address, or phone number is not required.

How We Use Data

Call media is relayed through Cloudflare Realtime SFU and encrypted in transit by WebRTC, not end-to-end. We use session and control data to operate meetings and may store meeting history, diagnostic records, and chat messages or attachments you submit. We do not sell this data.

Encryption and Security

WebRTC encrypts media in transit between your browser and Cloudflare Realtime SFU. This is transport encryption, not end-to-end encryption (E2EE); the SFU relays the media.

Cookies and Tracking

We use minimal cookies for essential functionality, such as language preferences. We use privacy-focused analytics to understand service usage without tracking individual users.

Data Retention

Audio and video are not recorded by default. We store meeting history and diagnostic records on our servers for service operation and troubleshooting; leaving a room does not erase records already stored. Chat messages and attachments you submit may also be retained under the applicable data-retention policy.

Browser Error Reporting

When configured, browser error reporting sends limited technical events to TryCatch through the Sentry-compatible protocol: an error category/code and operation, the app release and environment, browser and media-engine major versions, the event time, and sanitized static-file and line references. The event payload excludes display names, contact details, meeting/session/participant identifiers, access tokens, full URLs, chat messages, audio/video, and request bodies. TryCatch also processes request and browser metadata, including your IP address and User-Agent; stored events may include origin/referrer and approximate location inferred from network metadata. Retention and IP handling follow the collector service's separate policies. Reporting is disabled when no valid Sentry DSN is configured.

Your Rights

Where applicable law gives you rights, you may request access to, correction of, or deletion of personal information we hold. Contact us with your request or questions.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy, please contact us at hi#videocalling.app